Job Title: Delegate Services Manager

Location: Dublin

Salary: €38,000

Reference: LMF1290

We are currently recruiting an experienced Delegate Services Manager to join the team of this fast-growing DMC in Dublin. This role is will assist in managing and delivering all aspects of delegate logistics for projects. Key responsibilities include:

  • Manage delegate enquires and maintain customer service
  • Ensure all events follow correct set up procedures
  • Events Air: event set up and abstract management
  • Training & mentoring of new staff & interns
  • Management and setup of smaller events as required
  • Client meetings
  • Speaker management
  • Accommodation management
  • Supplier management and relations
  • Timeline management – ensuring all projects are meeting their target dates
  • Liaise with other depts (IT, Graphic Design, Accounts etc) on all relevant issues
  • Conference finance and accounting (credit control, invoicing, bank account etc)
  • Onsite prep and support at events if required
  • Assist with environmental and responsible tourism initiatives
  • Ad hoc duties as required

The successful candidate will have at least three years’ previous experience within a PCO/DMC/event management company with a thorough understanding of Irish business tourism and the Irish market. Virtual conference experience an advantage. Will be a motivated self-starter with a passion for client care, plus a commitment to delivering services to the highest level. Further skills and attributes include:

  • Strong technical/computer abilities: MS Office, EventsAir/ONAir
  • Excellent communication skills
  • Proven track record of meeting deadlines
  • Good team player

Travel within Ireland required with this role with the possibility of overseas travel. For more on this role, send in your CV today!

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