We are currently recruiting an experienced Delegate Services Manager to join the team of this fast-growing DMC in Dublin. This role is will assist in managing and delivering all aspects of delegate logistics for projects. Key responsibilities include:

• Manage delegate enquires and maintain customer service
• Ensure all events follow correct set up procedures
• Events Air: event set up and abstract management
• Training & mentoring of new staff & interns
• Management and setup of smaller events as required
• Client meetings
• Speaker management
• Accommodation management
• Supplier management and relations
• Timeline management – ensuring all projects are meeting their target dates
• Liaise with other depts (IT, Graphic Design, Accounts etc) on all relevant issues
• Conference finance and accounting (credit control, invoicing, bank account etc)
• Onsite prep and support at events if required
• Assist with environmental and responsible tourism initiatives
• Ad hoc duties as required

The successful candidate will have at least three years’ previous experience within a PCO/DMC/event management company with a thorough understanding of Irish business tourism and the Irish market. Virtual conference experience an advantage. Will be a motivated self-starter with a passion for client care, plus a commitment to delivering services to the highest level. Further skills and attributes include:

• Strong technical/computer abilities: MS Office, EventsAir/ONAir
• Excellent communication skills
• Proven track record of meeting deadlines
• Good team player

Travel within Ireland required with this role with the possibility of overseas travel. For more on this role, send in your CV today!