Job Title: Deputy Hotel Manager

Location: Leinster

Salary: €40,000

Reference: MC1470

This stylish hotel in Co Meath featuring recently refurbished bedrooms is a particular wedding favourite. They now seek a Deputy Hotel Manager to ensure the smooth daily operations of the hotel, with a particular responsibility for the Bar and Club. General responsibilities will include assisting the General Manager with the overall planning, organising and control of all departments within the hotel, keeping him/her informed daily of any issues/incidents. 

Daily duties include:

  • Promote the hotel’s customer care policy at all times
  • Maintain a high standard of personal hygiene and grooming
  • Attend weekly HOD meetings and follow up on any outstanding issues from week to week
  • Floor walk of each area of the hotel, ensuring all standards are maintained
  • Effectively communicate with all managers, supervisors and senior staff on a daily basis
  • Manage the Porter department, provide training when needed to improve standards
  • Manage the Accommodation department, daily inspection of all rooms
  • Oversee the float management system and ensure all procedures are followed
  • Focus on daily room occupancy figures, VIP’s, groups, no-shows, Conference & Banqueting events, restaurant bookings, bar numbers and figures for lunch, complaints etc.
  • Carry out weekly room spot checks
  • Carry out any reasonable requests by senior management
  • Oversee and approve departmental rosters
  • Have visible floor presence during busy periods of the day/ VIP visits/ break coverage etc
  • Oversee the running of all functions, in particular weddings and any VIP events
  • Assist with wedding show rounds and provide coverage for C&B dept as required
  • Deal with any guest complaints or queries that cannot be resolved at departmental level
  • Assist with any emergency situations in an efficient and professional manner
  • Act as hotel’s Health & Safety Officer

The ideal candidate will have at least three years’ experience in a senior hotel operations role and will be a total hotel expert with experience across various hotel departments, strong bar knowledge in particular. Must be a proven team leader with excellent communication and motivational skills. Will demonstrate excellent service standards and genuine guest-focused approach. Further key attributes include:

  • Excellent organisational skills
  • Keen financial acumen
  • Familiarity with various hotel systems/PMS
  • Positive leadership skills
  • A genuine love of hospitality

Send in your CV today to apply for this role!