This North Dublin accommodation provider is currently recruiting an experienced Front Office Manager. This role would suit a hotel Front Office / Accommodation professional with duty management experience in a high-volume setting.

What You'll Do:

• Ensure the smooth daily operations of the reception, security and accommodation departments.
• Conduct room inspections.
• Ensure top levels of guest service and interaction, promptly dealing with any issues that may arise.
• Ensure all company standards and procedures are complied with.
• Assist with set up and delivery of conferences and events.
• Conduct regular walkrounds, reporting any faulty equipment / assets, and ensuring a safe and clean environment for all guests and employees.
• Conduct effective shift handovers, ensuring all relevant depts are informed of key issues.
• Attend management meetings and contribute to planning and service delivery.

What You'll Bring:

• Leaving Certificate and/or relevant qualification in hospitality, tourism or management.
• Minimum of two years’ experience as Front Office Supervisor / Duty Manager / Accommodation Supervisor in a large 3/4 star hotel.
• Excellent guest service manner and skills.
• Keen organisational skills with the ability to prioritise and multi-task efficiently.
• Excellent problem-solving and decision-making skills.
• Strong communicator with fluent written and verbal English.
• Positive leadership style.
• Good H&S / Fire / Emergency protocol knowledge.
• Good IT literacy, StarRez and KX an advantage.

• Ability to work a flexible 5-over-7-day schedule, including weekends.

Parking is provided with this role. Send in your CV today to find out more!