Job Title: FIT & Groups Coordinator

Location: Co Dublin

Salary: €36,000 – €37,000

Reference: MC1801

Are you looking to further your tourism career in the world of destination management? This North Dublin DMC specialising in FIT and group tours and excursions for cruise travellers is currently recruiting a FIT & Groups Coordinator to assist with daily admin duties, ensuring deadlines are met.

Key responsibilities include:

  • Making reservations: hotels, tour guides, coaches, visitor attractions and tour activities.
  • Researching destinations, sourcing and negotiating competitive rates with suppliers, completing tour costings and quotations.
  • Planning and implementing travel itineraries.
  • Use of company’s reservation system & CRM (Customer Relationship Management) system.
  • Liaising with clients & suppliers daily.
  • Completing invoices to agents/clients.
  • Preparation of travel documents.
  • Monitoring incoming payments from agents/clients.
  • General office duties.

Candidate requirements:

  • Previous experience in hotel reservations, tour operator or travel agency with relevant diploma/certificate and proven knowledge of the tourism industry.
  • Good knowledge of the geography of Ireland.
  • Excellent customer service skills.
  • Work well under pressure and as a team player.
  • Effective time management skills with an ability to prioritise work schedules.
  • Highly motivated and ability to work on own initiative.
  • Excellent administration skills, organised, systematic, with great attention to detail.
  • Able to multi-task and switch seamlessly from task to task.
  • Computer literate, an advanced Microsoft Word/Excel user, knowledge of booking systems and CRM systems. Knowledge of the Tourplan booking system desirable.
  • Must be a fluent English speaker with excellent written and verbal skills.

On-site parking is available with this role, offices based in North Dublin. For more information, send in your CV today!