This innovative tour operator offering memorable, unique tours across Europe prides itself on its exceptional customer service as well as its unforgettable tourist experiences. They now require a Group Revenue Manager to implement sound revenue management strategies, procedures and best practices across the business. Key responsibilities within this role include:

• Manage day-to-day yield operations
• Work with Destination Management teams to optimize pricing/profitability for each tour departure
• Work with the Purchasing team to accurately forecast venue ticket needs, maximizing ticket utilization at each venue
• Work with the Distribution team to optimize distribution partnerships, including inventory allocation, and analyze profitability by sales channel
• Work with the finance team on analyzing the monthly margin report and recommend actions for optimization
• Analyze and report booking pace for major tours on a regular basis and after pricing adjustments
• Challenge and influence teams to improve service levels and operational standards
• Inspire company leadership to further embed a revenue management culture
• Other duties as assigned by management

The ideal candidate will hold a Bachelor’s / Master's degree in Hotel Management, Tourism, or Economic Studies and will have at least five years’ experience as Revenue Manager of a large hotel with multiple revenue streams, group experience an advantage. Key candidate attributes include:

• Excellent communication skills - written and verbal English - additional languages an advantage
• Good presentation skills as well as the ability to influence and persuade
• High-level command of Excel and MS Office Suite
• Experience with Tableau or other data visualization applications
• Goal-oriented and target-driven approach
• Sound ability and knowledge to develop standards of operations and strategic processes
• Good analytical and numeric skills
• Ability to work independently in a highly pressured environment
• Good listening skills and the ability to develop relationships and collaborate well with internal stakeholders
• Capacity to read situations, understand and respond to rapidly changing conditions, and anticipate business needs
• Excellent prioritization skills
• Genuine dedication to client service and taking responsibility beyond direct duties
• High level of motivation, determination, and commitment

This role is available on a flexible hybrid basis with up to four remote days. Send in your CV today to apply for this key senior role!