Great opportunity with this premium Dublin venue for a dynamic, savvy hospitality professional with extensive background covering event management, event operations, VIP guest relations and general hospitality management.  This is both a strategic and operational role, requiring someone with vision for the future who is also able to ensure the seamless day-to-day delivery of all events and guest/member services. 

Key role responsibilities:

• Manage and lead the operations of the club and private events department, delegating work accordingly.
• Develop the long-term strategy of the department.
• Ensure venue presentation is always of the highest standard.
• Manage events from enquiry stage to site visits through to event execution.
• Budget and cost all private events and all food within the club.
• Ensure that all member’s business is dealt with in a professional and confidential manner.
• Communicate operating standards to all staff members, ensuring implementation.
• Manage the development of the menu in association with Executive Chef.
• Ensure the highest standard of customer service is provided to all customers by all staff members.
• Provide hospitality and facilitate special requests to VIP parties.
• Work closely with the Operations team in other departments.
• Manage and oversee the maintenance of databases and correspondence with all members.
• Liaise with all key stakeholders, including senior management and owners.

The successful candidate will have a minimum of 10 years’ hospitality experience, five years at senior manager level, ie Director of Operations, GM, Director of Events, with a proven track record of successful event delivery and effective team leadership. Further key attributes include:

• Strong financial and commercial acumen
• Genuine dedication to providing the highest levels of customer service and motivating team to do the same
• Keen eye for detail
• Excellent multi-tasking and prioritisation skills
• Ability to develop and maintain positive and effective relationships with all colleagues and collaborators

Get in touch with us today or send in your CV to find out more!