Job Title: Reception Manager

Location: Leinster

Salary: €30,000

Reference: MC1082

Fantastic opportunity for an experienced Reception Manager at this stylish, contemporary four star hotel. The Reception Manager will be responsible for leading the front desk team in providing a first class experience for each guest.

Key responsibilities within this role include:

  • Smooth and efficient daily operation of Front Office in line with hotel standards.
  • Ensure all guest enquiries and bookings are dealt with promptly, courteously and efficiently.
  • Ensure all guest requests are dealt with promptly throughout their stay.
  • Attend weekly HOD meetings                
  • Coordination and liaison with other hotel depts and managers as required (Reservations, Sales, Accounts etc)
  • Responsible for reception and reservation roster.
  • Oversee room allocations, requests.
  • Review customer feedback and implement corrective action if / as required
  • Motivate the Team Members towards achieving the Sales targets / upselling for Front Office
  • Assist with Front Desk activities / guest queries and check in / out of guests

The ideal candidate will have at least two years’ experience as Reception/Front Office/Duty Manager within a busy, quality hotel property (four star property preferred). Must demonstrate passion for hospitality and offering first class customer service and be a positive team player/leader. Familiarity with Hotsoft a strong advantage. 

 To find out more about this role, get in touch with us today!

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