This very popular four star hotel is currently recruiting a Reception Manager to oversee the management of the Front Office team and ensure a second-to-none guest experience. The role is responsible for all reception duties, maintaining top standards of guest service and offering a genuine, warm welcome at all times to each guest.

Key responsibilities include:

• Develop and motivate the Front Office team
• Guest check in and out
• Oversee departmental floats
• Ensure accurate shift hand-overs
• Ensure comprehensive staff training as per company policy
• Assist with recruitment & selection process

The ideal candidate will have at least two years’ experience as Reception / Front Office Manager in a similar 4*/ 5* property. Further candidate attributes include:

• Excellent communication and interpersonal skills
• Attention to detail
• Ability to cope well under pressure
• Flexible, adaptable and approachable
• Able to lead by example
• Good command of English Language, written and verbal

Great benefits on offer including:

• Staff meals on duty 
• Discounted accommodation rates

• Complimentary leisure club access

• Employee Assistance Programme

• Bike to Work & Tax Savers scheme
• Discounted healthcare and dental schemes
• Refer a Friend scheme
• Employee reward and recognition programmes

• Learning & Development opportunities

To apply for this role, send in your CV today!