This popular, award-winning four star hotel in central Dublin is currently recruiting a Reservations Manager to assist in maximising hotel revenue, working closely with the wider hotel team.

Key responsibilities:

• Deal with reservations and customer enquiries via phone and email
• Ensure reservations are taken accurately and in a helpful, friendly manner
• Ensure all email correspondence is responded to in a timely and accurate manner
• Ensure use of proper telephone etiquette in answering calls
• Manage group blocks, managing cut off dates, deposits and contracts
• Maximise rooms and other revenue sales through efficient revenue management
• Support and guide the Reservations team

The ideal candidate:

• At least two years’ experience as Reservations Manager in a large, quality hotel property with solid mix of business: corporate, leisure, C&B
• Excellent written and verbal communications skills
• Strong knowledge of Property Management System
• Strong customer service ethos and background 
• A can-do attitude and the ability to work well in team
• Proficient with Microsoft Word and Excel and other computer software
• Excellent organisational skills and the ability to multi-task

Great range of benefits including:

• Free meals on duty
• Complimentary parking while on duty
• Complimentary uniforms
• Welfare programme
• Complimentary use of hotel Fitness Room
• Family & Friends discount rates
• Employee monthly and annual awards
• Employee referral scheme
• Active employee social club
• Training and development programmes
• Bike to Work & Tax Saver schemes

If you are looking for a company that takes a guest-focused as well as employee-focused approach to hospitality, this could be the perfect fit!