Job Title: Spa Manager

Location: Leinster

Salary: €40,000 – €50,000

Reference: MC1381

This luxury leisure destination in peaceful surrounds currently seeks an experienced Spa Manager to ensure a professional spa service is offered to each guest, ensuring their comfort, satisfaction and wellbeing at all times. Key responsibilities within this role include:

  • Ensure a professional and warm welcome and attentive customer service to all guests
  • Efficient, prompt handling of all calls, reservations and requests for information
  • Meet and anticipate guest needs throughout their visit
  • Proactively handle any guest issues / complaints / feedback
  • Continuous staff training and development
  • Team management: rosters, dept meetings, appraisals, grievances, disciplinaries
  • Achieve targets for retail sales in spa, creating annual sales/promotions calendar
  • Cross sell / Up sell other hotel outlets
  • Manage dept budget, compiling necessary financial reports as required (forecast, budget, statistics)
  • Cost control
  • Stocktakes

The ideal candidate will have at least three years’ experience as Spa Manager of a luxury spa destination, hotel environment an advantage. Must be an experienced team leader with proven track record of effectively managing a large team. Will also demonstrate a genuine focus on customer care and wellbeing.

Apply now for a chance to lead the team at this award-winning spa!