Recruitment for hospitality people

Job Title: Spa Manager - Ulster

Location: Ulster

Salary: €30,000 – €34,000

Reference: DJ435

As Spa manager you will:

  • Manage, develop and motivate team members on reception and in therapy
  • Ensure the team are trained on all department standards to ensure the highest level of service is offered to guests.
  • Regularly communicate the seasonal and weekly objectives and targets with the spa team so the goals of the business are achieved in terms of product sales
  • Develop positive working relationships with all team members and encourage teamwork.
  • Develop and maintain a good working relationship with all the management, team and all other employees.
  • Personally carry out treatments and services to a high standard as set during training.
  • Seek direct feedback from customers and staff at all times and use constructively to improve service initiatives, providing the best possible customer service and support.
  • Effectively drive treatment delivery to meet and when possible exceed targets for therapist utilization, repeat bookings, and treatments performed.
  • Ensure all spa and beauty bookings are made in the most effective and productive manner, maximising treatment opportunities.
  • Take total control for all Health & Safety within the spa, ensuring that appropriate documentation is kept.
  • Display excellent customer service and awareness at all times

Get in touch now to find out more about this role!

Your browser is out-of-date!

Update your browser to view this website correctly. Update my browser now