We have a lovely role that would suit either an experienced Wedding & Events Manager or an ambitious, superstar Wedding Coordinator/Event Executive looking to step into their first managerial role. The property is a luxury five star resort in Co Cork with a reputation for creating unforgettable guest experiences.

The Wedding and Events Manager role is responsible for ensuring the delivery of a flawless event experience from initial guest contact through to event day and post-event feedback. Overseeing the Weddings and Events office team, you will be responsible for maximising wedding and event conversions, assisting with the handover of weddings & events to the operations team, and supporting the sales team in achieving annual sales targets.

Daily responsibilities:

• Manage the reactive Wedding and Events Sales Team
• Assist with the creation and implementation of the hotel’s wedding and events strategy
• Maximise hotel revenue and guest satisfaction by ensuring accurate and timely processing of all conference, wedding and private function enquiries and bookings
• Prepare regular reports and forecast for weddings and events as requested
• Conduct client site inspections and wedding show-rounds
• Responsible for the conversion of event and wedding enquiries
• Implement new policies and procedures to ensure successful tracking of enquiries and lost business
• Utilize Hotsoft to its full capacity, ensuring that bookings and activities are inputted correctly and that all follow up is completed in a timely manner
• Ensure the issuing and receiving of all wedding and event contracts and payments
• Uphold a high level of regular, frequent, accurate and timely communication to all related departments regarding the Wedding & Events function within the hotel
• Support the Sales teams in generating leads and referring business by analysing current business, denied business, and identifying potential new business through the office
• Follow up with guests to determine satisfaction; measure results and support strategies to improve the quality of the guest experience

The ideal candidate will have at least two years’ experience in a Wedding & Events sales role within a four/five star hotel. Experience managing a team a strong advantage. Further candidate attributes include:

• Excellent customer service and communication skills
• Excellent interpersonal and personal presentation skills
• Driven and ambitious to consistently deliver and exceed service standards
• Clear thinker with excellent communication abilities and attention to detail
• Previous experience of using Hotel PMS systems
• Commercially aware
• Fluent written and verbal English
• Flexibility to work weekends as required for weddings/events

Benefits with this role include uniforms, staff meals, discounted gym and accommodation rates, and bonus (negotiable).

Send in your CV today to find out more on this role!